So as many as you know I have a job in retail hell. Yes, you looked at this picture correctly, I am a customer service associate at Old Navy in Salt Lake City. So right now I'm on a leave of absence and I just come up and work every ninety days since I'm going to school. So on Saturday I got the ridiculously awesome privilege of going to work. I was on the registers the entire time being the main cashier. At the end of my shift I realized something. I am a compulsive liar when I'm at work and it's only when I'm at work! Old Navy really emphasizes putting the customer first and making them feel special, so in order for me to do that I have to feel like I can relate to them somehow. But how can a 19 year old single college student relate to a mom with 6 kids? This is how.Exhibit A:
Me: Oh you're kids are so cute!!
Vulnerable Customer: Oh thank you! Do you have kids of your own?
Me: (Why can't I say no? I don't know...) "Oh yeah...3 actually"
Vulnerable Customer: Oh wow!!! You look great! What are they?boys?girls?
Me: Uh, three boys actually.
Me: Uh, three boys actually.
Vulnerable Customer: Oh I bet they are a joy!!!
Me: Alright if I could please see your card and your id and do you want the receipt in the bag or with you? mmmkay, happy holidays!!
Exhibit B:
Me: These onsies are so cute!
Mom of 2: Oh thanks! They're such a good price I had to just snatch some.
Me: Yeah, I actually just bought some for my nephews.
Mom of 2: Oh that's so great!!! They are just so cute!
(Blatantly lied...I didn't buy those onsies.)
Exhibit C:
Me: (While customer is filling out check) Your ring is really pretty
Lady: Oh thanks! I actually just got married. Are you married? That's an interesting ring.
Me: (Wearing my class ring on obviously the wrong finger) Yeah I am, I don't like diamonds so I got a sapphire.
Lady: oh how long?
Me: almost 2 years! It's been amazing!
Lady: I know, right? I love it!
Me: Yup...now i'm stapeling your check to the reciept and I'll just place it in your bag now.
I'm sorry old navy customers for deceiving you.







